Unpleasant experience in Italiannies, The Curve

If you had been to One Utama, you should had came acrosss with people lining in front of one particular restaurant, especially during dinner time. Yes, no present for guessing it correctly, it is the ever so popular Italiannies outlet. I finally step into the restaurant for the first time after getting few thumbs up feedback from most of my friends.

The ambient was fine, albeit I felt the place is a little old, alright, it has the ancient Italian restaurant concept anyway. The service was good, all the time except, let's not talk about that first. The food is so-so, maybe we do not ordered the one that suit our taste; we ordered Deep Fried Calamari, Angel Hair Pomodoro, Grilled Quarter Chicken and Cappucino Pie for dessert. No picture taken by the way.

The portion was big, enough for 4 but there was only 3 of us. The Angel Hair was tasteless, an effortless pasta with not a single hint of meat, just plain tomato sauce with tomato chunks, green bell pepper chunks,olives and maybe carrot. The only good thing of that dish was its portion.Sigh. The best of the dishes we ordered was the Cappucino Pie,it is the combination of a rich layer of frozen coffee cream, with a layer of Vanilla Ice Cream and Oreo Crust as base and it was served with a pool of chocolate sauce. It was creamy and smooth enough to send you to the peak of indulgence. Yummmmmmm.......

Ok come the best worst part. Before leaving Italiannies, we did not really pay attention on the amount of the bill when it came as we were paying with credit card. When the receipt was sent back to us,

Me: "Eh, how much ar?"

Darling1: "RMXX.XX"

Darling2: "Eh, quite cheap o?"

Me: (Maybe because we only ordered plain water la, and the bread was free one)

Darling1:(Check on the bill)"Hmm, I think they didnt count in the angel hair, come cabut"

Darling2&Me: (Grab our shopping bags, its quite late already as both of us need to get home earlier)

Just at the moment we unstick our butt from the seat, one waiter(I suppose) popped out from nowhere and asked

Waiter: "Did you get the Angel Hair?"

We nodded.

Waiter: "Did you all eat it? You have to pay for it"

WTH, we ordered it of course we will eat it and of course we will pay for it la. That was a stupid sentence to offend me that I am cheapskate for wanting a free food!

Darling2: "How much is it?"

The waiter opened the menu and pointed on Angel Hair's price.

Darling2:"Ok, we will pay with cash then"

Mind you, we were paying the price on the menu, exclude the service charge and taxes. I really felt weird with the whole situation so after we paid the price he showed, I demanded the receipt for it, reasonable isn't it? The waiter said "Ok".
The waiter did came back with the receipt and also our freaking cash that we paid earlier.

He said "Since you want the receipt, you have to pay this amount", pointing at the total amount.


Now you tell me What The Shit is this. First, you FORGOT to include on of the item to our bill. Right, we did plan to not acknowledge you on that. It was your responsible to ensure the bill was holy right, it was your fault. Bear in your fish- mind that we ordered all the items in one single time. It was not an add-on. Then you came and told us in you stupid manner that WE HAVE TO PAY for it. Cant you rephrase your "YOU HAVE TO PAY FOR IT" to "Oh, we actually did some mistake on the bill, I will get you the correct bill". You scared we will run away when you go to get your bill is it. Stupiak. And what is more HILLARIOUS than you asked us to pay only the price on the menu WITHOUT ANY RECEIPT. Well, maybe you found out that was you fault, so you voluntarily cover the service charge and goverment tax but NO. You came with another amount when we demanded the receipt. So, if we did not demand the receipt, you will eat up the balance when you close the account that evening is it? Or let's say you are honest enough, then the last cashier of that night will need to come out with the shorted amount of service charge and taxes is it??? Do not tell me you do not have the common sense that the price every item you served has to come with extra charges. If this case happened once daily, how much the waiter will EARN for that? It is a freaking RM600 per month lo, good enough to pay the installment of a MyVi.
So hereby, I will start to boycott hesistate visiting The Italianese, The Curve again. Lousy.